Zenlytic

Decide when to troubleshoot vs. contact support. What to try first, when to escalate, what info to include with support.

When to Contact Support vs. Self-Service

Understand what each Zenlytic role can do, including who can use Zoë, Explore, dashboards, downloads, scheduling (Schedule Delivery), workspace settings, and Context Manager.

User roles and permissions in Zenlytic

Troubleshoot access denied errors, missing dashboards, missing fields, and data differences caused by roles, groups, or user attributes.

Data access issues, permissions, and user attributes

When an older chat is unsupported or says this chat is no longer supported

Unsupported Chats

How the Artifact Visual Editor handles edits that require data not already included in an artifact.

Can the Artifact Visual Editor add new queries?

For roles, groups, permissions, login, data access issues, unsupported chats, and support escalation.

Admin, Access & Troubleshooting

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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