The Zenlytic web application currently supports v2 conversations and proactive agents (workflows). For various reasons that we try to prevent from impacting your experience, a previous conversation may become no longer supported to continue running. These reasons include:
new workspace preferences and network security rules
changes to underlying LLM agent availability and compatibility
planned updates to Zenlytic services
unrecoverable errors that occur during runtime
While you can still navigate to unsupported conversations, interact with their tool call contents, and download linked files and data, unsupported conversations will have a banner at the bottom of the screen preventing access to the chat input. In order to continue the unsupported conversation with new follow-up messages, the conversation must be migrated to the latest version.
https://docs.zenlytic.com/zenlytic-ui/legacy