What You're Trying to Do
Zoë says "no data available" or gives empty responses when you ask about your business data.
Quick Solution (3 minutes)
Follow this 3-step diagnosis:
Step 1: Check Your Database Connection
Ask Zoë: "What data sources are connected?"
If you see "No connections" or your warehouse isn't listed, your database isn't connected properly.
Step 2: Verify Your Tables Are Available
Ask Zoë: "What tables can you see?"
If Zoë shows tables but not the ones you expect, your data model needs views created for those tables.
Step 3: Test with a Simple Query
Ask Zoë: "How many rows are in [table_name]?"
Replace [table_name] with one of the tables Zoë can see. If this works, your connection is fine and you need to ask more specific questions.
Zoë seeing your data now? Try asking about specific metrics or time periods.
Still Need Help?
Complete Guide For detailed connection setup and troubleshooting → Database Connections
Ask Zoë Directly Try asking: "What's the most recent data you can see in [your_main_table]?"
Contact Support If connection issues persist → Contact Support with "Data Connection Issue" and include:
Your warehouse type (Snowflake, BigQuery, etc.)
Error messages you're seeing
When the issue started